Technical Support Officer

Q: Which programmes can lead to this career?

Browse linked programmes on this page and use VX Course Match to check which options match your subjects and marks.

Provides technical assistance to users, investigates hardware or software problems and helps maintain reliable technology services. Explore current demand, important skills and estimated junior, mid-level and senior salaries, plus 1 linked programme across 1 university. Enter your subjects and marks to discover which linked programmes you may qualify for.

Check which programmes I qualify for

Career overview

What does a Technical Support Officer do?

Provides technical assistance to users, investigates hardware or software problems and helps maintain reliable technology services.

Demand level: Very High

Earning potential

Estimated annual salaries

JuniorR240 000 p.a.Mid-levelR300 000 p.a.SeniorR480 000 p.a.

Salary figures are estimates and may vary by employer, experience, qualifications, location and economic conditions.

Build your capability

Skills linked to this career

Hardware and software knowledge · EssentialTechnical troubleshooting · EssentialUser support · EssentialCommunication · ImportantTicket management · Important

Study routes

Programmes linked to this career

These are some of the programmes currently connected to this career in VX Course Match.

Higher Certificate in ICT — Cape Peninsula University of Technology

These are only some of the programmes linked to this career.

Enter your subjects and marks to see an extended list and discover which other programmes leading to this career you may qualify for.

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Keep discovering

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Related programmes

Explore study routes linked to this career.

Higher Certificate in ICT →

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Universities to explore

See institutions offering linked programmes.

Cape Peninsula University of Technology →

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Related careers

Compare careers connected through similar programmes.

IT Support Technician →Systems Administrator →Network Technician →

Quick answers

Frequently asked questions

What does a Technical Support Officer do?

Provides technical assistance to users, investigates hardware or software problems and helps maintain reliable technology services.

What skills are important for this career?

Important skills include Hardware and software knowledge, Technical troubleshooting, User support, Communication, Ticket management.

What salary can I expect?

VX provides junior, mid-level and senior annual salary estimates. Actual earnings vary by employer, experience, qualifications, location and economic conditions.

Which programmes can lead to this career?

1 linked programme is currently available in the VX database. Use Course Match to see which ones fit your subjects and marks.